Process Consultant
Department
Y-Axis Immigration and Consulate Services
Location
Hyderabad
Reports to
Process Manager
Job Type
Full-time
Date posted
5th November 2024
Application Deadline
30th June, 2025
About Y-Axis
Y-Axis is the world’s largest immigration and visa company, with over 50 company-owned and managed offices across India, Australia, the United Arab Emirates, the United Kingdom, and Canada. Backed by a team of 1,500+ employees, we have proudly served over a million customers globally.
About the Process Department
Our Process Department is dedicated to delivering seamless, expert-led support to clients throughout their immigration and visa application journey, providing the guidance they need to achieve their global dreams.
Your Role: Process Consultantt
Are you ready to make a difference? We’re looking for a passionate and detail-oriented Process Consultant to join our team. In this role, you’ll be the go-to expert for our clients, ensuring their visa applications and documentation are handled seamlessly. As a trusted advisor, you’ll help clients take the next bold step toward their global dreams.
Key Responsibilities
- Document Processing: Accurately process and review immigration documents, ensuring compliance with legal and regulatory standards.
- Client Advisory: Provide expert advice to clients on documentary requirements for various visa applications, guiding them through each step.
- Research: Conduct thorough research on immigration policies, procedures, and requirements to provide up-to-date information to clients.
- Documentation Preparation: Prepare high-quality petitions and applications, ensuring all documentation is complete and meets required standards.
- Quality Assurance: Maintain a keen attention to detail while reviewing documents to minimize errors and improve quality.
- Liaison with Authorities: Act as a point of contact between clients and relevant immigration offices, facilitating communication and follow-ups.
- Process Improvement: Document and analyse existing processes, identifying areas for enhancement to improve efficiency and client satisfaction.
- Policy Monitoring: Stay updated on changes in immigration laws and policies to provide clients with accurate guidance.
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
What We’re Looking For
Education
Bachelor’s degree in any field (relevant fields preferred).
Experience
Minimum of 3 years in immigration services or a related field.
Skills
- Documentation Skills: Proven ability to produce high-quality documentation and manage complex paperwork.
- Communication: Exceptional verbal and written communication skills; fluency in English is mandatory.
- Customer Service: Strong problem-solving skills with a commitment to delivering excellent customer service.
- Technical Proficiency: Competent in using computers, software applications, and online research tools.
- Team Collaboration: Ability to work effectively within a team and build strong relationships with colleagues and clients.
- Motivation: Self-driven with a strong desire for continuous learning and professional growth.
Soft Skills Required
- Attention to detail
- Problem-solving abilities
- Interpersonal skills
- Adaptability and flexibility
- Client-centric approach
Why work in the Y-Axis Process Department?
Develop unmatched expertise
Gain in-depth knowledge and experience across various scenarios, becoming a seasoned professional in global career and immigration processes. You will handle thousands of cases which is only possible due to the scale we offer.
Impacts thousands of families
Each case you manage changes lives, helping individuals and their loved ones achieve their dreams. When one person goes abroad to work, study or settle down, it has a cascading effect on improving the quality of their family's life.
Never a dull day with unique and challenging cases
Encounter diverse situations that ensure constant learning and growth, keeping your work dynamic and exciting. Each country and client demands a new, creative approach and you will always be learning.
Become a specialist in a valued function for life
Build a long-lasting career in a high-demand field where your expertise will always be in demand. People will always want to go abroad and since immigration processes keep changing, your skills will always be sought after.
Increase your social influence
Earn respect and recognition as a trusted authority in a globally significant domain. People from all walks of life and all levels of success will seek your expertise, making you a key part of your community.
Competitive salaries & generous incentives
We offer competitive salaries and generous incentives that are directly aligned with your performance. Your merit will drive your growth.
Work in a Y-Axis office abroad
Leverage our global presence to explore international career opportunities. With offices in India, Canada, Australia, the UAE, the UK, and beyond, you can take your expertise and leadership worldwide. Our Foreign Track is designed to help high-achieving members of our team live and work in a Y-Axis office abroad.
Continuous learning and development
At Y-Axis, being a lifelong learner is not just encouraged, it’s a fundamental part of who we are. We offer you world-class training and development opportunities to continue to hone your skills.
Secure, recession proof job
Work for the market leader in an industry where demand consistently outstrips supply. Y-Axis has consistently grown for years on end and offers our team job security and stable career opportunities.
Work-Life Balance
Enjoy flexible schedules, fixed day shifts, and the ability to work from the office closest to you. We prioritize your well-being with paid leaves, health benefits, and on-site fitness classes.
Application process
- Submit your application online and upload your updated resume and a cover letter
- Send your resume and cover letter to careers@y-axis.com or call or WhatsApp at 7569979537
- Shortlisted candidates will be contacted for a preliminary phone interview
- Selected candidates will be invited for an in-person interview and an assessment
- Shortlisted candidates will be put through for a final interview with the Senior Manager of the department, they are applying to.
- Finalized candidates will be receive an offer letter detailing the next steps.
Join Y-Axis and Transform Lives
