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Sales Operations Executive

Department

Sales Operations

Location

Hyderabad

Reports to

Manager - Operations

Job Type

Full-time

Date posted

20th November 2024

Application Deadline

30th June, 2025
Apply Now

About Y-Axis

Y-Axis is India’s largest overseas career management company, dedicated to empowering clients by unlocking opportunities and providing insights through expert research and analysis. Our Research Analysts play a crucial role in shaping our offerings by identifying trends, analysing global market data, and supporting the development of impactful products and services.

About the Support Team

The Support Team specializes in gathering and analysing critical data, creating directories, and developing tools and protocols to enhance Y-Axis's business objectives and deliver value to our clients.

Your Role: Sales Operations Executive

The Sales Operations Executive is a key contributor to ensuring the efficiency and success of the sales team. This role involves managing sales processes, tracking performance, analysing data, and maintaining operational excellence to support the organization’s sales objectives.

Key Responsibilities

1. Inventory Management
  • Manage and oversee the inventory of products and Solutions packages.
  • Ensure the store is consistently updated and well-maintained.
    • 2. Coupon Management
  • Handle the distribution and tracking of complimentary and discount coupons.
  • Monitor the usage and effectiveness of coupons.
    • 3. Ticket Management
  • Resolve tickets raised by sales teams promptly.
  • Address queries and action items to support sales activities.
    • 4. Communication and Support
  • Provide support to sales agents, leaders, and managers through calls and regular updates.
  • Make announcements to keep the sales team informed.
    • 5. Sales Performance Tools
  • Maintain and update sales performance tools to enhance effectiveness.
  • Track and analyse tool usage by the sales team.
    • 6. Sales Commissions and Incentives:
  • Calculate and ensure accurate and timely disbursement of commissions and incentives.
  • Collaborate with payroll for seamless processing.
    • 7. Sales Dispute Resolution
  • Address and resolve sales disputes fairly and efficiently.
    • 8. Data Analysis and Reporting
  • Analyse sales data to identify trends and inform strategies.
  • Prepare detailed reports and dashboards using advanced Excel.
    • 9. Sales Tracking
  • Monitor and track all types of sales, identifying trends and patterns.
  • Maintain comprehensive sales records.
    • 10. Documentation and Record-Keeping
  • Ensure accurate documentation of sales activities and processes.
  • Update records using advanced Excel and CRM tools.
    • 11. Presentation of Data
  • Create and present data through reports and dashboards to provide insights.
  • Use visual aids to effectively communicate sales performance.
    • 12. Collaboration and Communication
  • Work closely with sales agents, leaders, and managers to ensure smooth operations.
  • Foster effective communication and teamwork within the sales department.

    • Skills and Qualifications

    Education

    Bachelor’s degree

    Experience

    Minimum 1-3 years of experience in sales operations, CRM tools, and Excel.

    Technical Skills
  • Proficiency in advanced Excel (e.g., pivot tables, VLOOKUPs).
  • Experience with CRM tools and data analysis software.
    • Core Competencies
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Detail-oriented with a focus on accuracy and organization.
  • Ability to meet deadlines in a fast-paced environment.

    • Why work in Y-Axis Support Department?

    Be the backbone of a leading organization

    Play a critical role in supporting day-to-day operations that drive success across all teams.

    Enjoy dynamic work with varied responsibilities

    No two days are the same as you manage diverse challenges, keeping your work engaging and fulfilling.

    Collaborate across departments

    Build strong relationships by working closely with different teams, ensuring a seamless workflow throughout the organization.

    Work in a Y-Axis office abroad

    Leverage our global presence to explore international career opportunities. With offices in India, Canada, Australia, the UAE, the UK, and beyond, you can take your expertise and leadership worldwide. Our Foreign Track is designed to help high-achieving members of our team live and work in a Y-Axis office abroad.

    Continuous learning and development

    At Y-Axis, being a lifelong learner is not just encouraged, it’s a fundamental part of who we are. We offer you world-class training and development opportunities to continue to hone your skills.

    Develop a stable and rewarding career

    Join a secure and well-established company where your contributions are valued and recognized.

    Application process

    1. Submit your application online and upload your updated resume and a cover letter
    2. Send your resume and cover letter to careers@y-axis.com or call or WhatsApp at 7569979537
    3. Shortlisted candidates will be contacted for a preliminary phone interview
    4. Selected candidates will be invited for an in-person interview and an assessment
    5. Shortlisted candidates will be put through for a final interview with the Senior Manager of the department, they are applying to.
    6. Finalized candidates will be receive an offer letter detailing the next steps.

    Join Y-Axis and Transform Lives

    Apply Now